{
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  "title": "Internal Note Help Center",
  "home_page_url": "https://support.internalnote.com",
  "feed_url": "https://feeds.internalnote.com/json",
  "icon": "https://internalnote.com/content/images/size/w256h256/format/png/2023/01/internalnote_green-copy.svg",
  "favicon": "https://theme.zdassets.com/theme_assets/9427778/7c5af8f28b1f9afcca5932439943da1edd56a57e.svg",
  "items": [
    {
      "id": 35883686485394,
      "title": "Pokemon Team Building Type Basics",
      "content_html": "<div>A strong Pokémon team needs <strong>type diversity</strong> to cover weaknesses and at least one move matching your Pokémon's type for a 50% damage boost (STAB).</div><div> </div><div>The Golden Rules of Type Basics</div><div>Know type interactions to build a balanced team.</div><div> </div><div>1. Core Trio (Fire, Water, Grass)</div><div>\n<p>This classic trio covers each other:</p>\n<ul>\n<li data-list-item-id=\"e8493c1ce5e08784d28bc94532ba4fbe1\">\n<strong>Fire</strong> beats <strong>Grass</strong>\n</li>\n<li data-list-item-id=\"e056f7ba7cb858b1d204ce3841bb17ed3\">\n<strong>Grass</strong> beats <strong>Water</strong>\n</li>\n<li data-list-item-id=\"ee2b19f23703168815b81d77ddc7278e8\">\n<strong>Water</strong> beats <strong>Fire</strong>\n</li>\n</ul>\n</div><div> </div><div>2. Defensive Core (Steel, Fairy, Dragon)</div><div>\n<p>Adding these types helps block many threats:</p>\n<ul>\n<li data-list-item-id=\"ebbb4bb12e66d7dfaf0ee5ead766e31d1\">\n<strong>Steel</strong> resists <strong>Fairy</strong>\n</li>\n<li data-list-item-id=\"e376cb8e321422fd87a568bb4a16347f6\">\n<strong>Fairy</strong> resists <strong>Dragon</strong>\n</li>\n<li data-list-item-id=\"eb0d5de78e8d8daf5f4f08d6e68465c94\">\n<strong>Dragon</strong> resists almost everything else</li>\n</ul>\n</div><div> </div><div>3. Attack Coverage</div><div>\n<p>Include moves that hit many types super-effectively, prioritizing:</p>\n<ul>\n<li data-list-item-id=\"e3615c18a19962699e6692d20b1fc0270\">\n<strong>Ground / Fighting:</strong> Effective vs. Steel, Rock, Dark</li>\n<li data-list-item-id=\"e6165ae06f162a7cf5daa97a295b68547\">\n<strong>Electric / Flying:</strong> Strong against Water and Flying</li>\n</ul>\n</div><div> </div><div>Team Building Checklist</div><div>\n<p>A balanced 6-Pokémon team typically includes:</p>\n<ul>\n<li data-list-item-id=\"e1a2cb0f91ea7d91d5e4a7e09bd96716b\">\n<strong>1-2 Sweepers:</strong> Fast attackers to finish foes</li>\n<li data-list-item-id=\"ef9ef0fba2e8908cb9acf2535b9ac8123\">\n<strong>1-2 Tanks/Walls:</strong> Defensive Pokémon that absorb damage and heal</li>\n<li data-list-item-id=\"e19c24cda3319359f7e36d5e599d9484e\">\n<strong>1-2 Utility/Support:</strong> Set up hazards or boost stats</li>\n</ul>\n</div>",
      "url": "https://support.internalnote.com/hc/en-us/articles/35883686485394-Pokemon-Team-Building-Type-Basics",
      "date_modified": "2026-05-26T12:43:50Z",
      "date_published": "2026-05-26T12:43:50Z"
    },
    {
      "id": 32543575720082,
      "title": "Finding your order status",
      "content_html": "<p>Here are the steps you need to follow to locate your order:</p><p>First, visit our website and log in to your personal profile using your registered credentials. Once you have successfully logged in, navigate to the section labeled \"Orders.\" This section is specifically designed to give you an overview of your recent orders.</p><p>Upon clicking the \"Orders\" tab, you will be directed to a page that displays all your orders placed within the last 30 days. This page provides a clear and organized view of your order history, making it easy to find the order you are looking for.</p><p>Each order listed on this page will have its current status prominently displayed. This allows you to quickly check whether your order is being processed, shipped, delivered, or if there are any other updates regarding its status.</p><p>If you wish to view more detailed information about a particular order, simply click on that specific order. This action will open a comprehensive detail page. On this page, you will find the order status along with the tracking code, which you can use to monitor the shipment. Additionally, you will see options for returning items if needed, as well as a complete list of products included in that order. This detailed page is designed to provide all the information you may need regarding your purchase.</p>",
      "url": "https://support.internalnote.com/hc/en-us/articles/32543575720082-Finding-your-order-status",
      "date_modified": "2026-01-14T13:52:11Z",
      "date_published": "2026-01-14T13:52:11Z"
    },
    {
      "id": 21059201642898,
      "title": "Chewbacca",
      "content_html": "<p>Chewbacca, the loyal Wookiee from the Star Wars universe, is known for his towering height, incredible strength, and his deep, resonant roar. As Han Solo’s co-pilot aboard the Millennium Falcon, Chewbacca plays a crucial role in the Rebel Alliance’s fight against the Galactic Empire. Despite his fierce appearance, Chewbacca is a gentle giant with a strong sense of loyalty and a heart of gold, always ready to protect his friends and stand up for what is right.</p>\n<p><img src=\"https://support.internalnote.com/hc/article_attachments/21059268278418\" alt=\"Frame 2.png\"></p>",
      "url": "https://support.internalnote.com/hc/en-us/articles/21059201642898-Chewbacca",
      "date_modified": "2024-08-30T09:37:25Z",
      "date_published": "2024-08-30T09:34:52Z"
    },
    {
      "id": 19839614390290,
      "title": "Scheduled Downtime of the Matrix on July 4th: A Glitch in the System",
      "content_html": "<p>Attention, humans and rogue programs! The Architect and the Oracle have announced a scheduled downtime for the Matrix on July 4th. Yes, you heard that right—Neo, Trinity, and Morpheus will be taking a much-needed break from saving Zion. It’s about time they got a breather from all that bullet-dodging and red pill distributing.</p>\n<p> </p>\n<p>The downtime, cleverly coined as “Independence Day,” will allow for some much-needed maintenance. After all, even the most advanced simulated reality needs a software update once in a while. Word on the street is that Agent Smith is behind this temporary shutdown. He claims he needs time to debug himself after a nasty run-in with a firewall.</p>\n<p> </p>\n<p>During this hiatus, the Nebuchadnezzar crew will be hosting a barbecue in the Real World. Rumor has it, Cypher’s secret recipe for “real” steak will be on the grill, and Morpheus will be giving a speech about the significance of choice, freedom, and perfectly toasted marshmallows.</p>\n<p> </p>\n<p>While the Matrix is down, users can still enjoy virtual fireworks, courtesy of the Sentinels. So, plug in your favorite simulation (we recommend avoiding the one with the déjà vu black cat), sit back, and relax. After all, as Neo would say, “Whoa,” it’s just a temporary glitch in the system.</p>\n<p> </p>\n<p>Remember, if you see any deja vu black cats, it’s just the maintenance crew. Happy July 4th, and may your code be bug-free and your reality be as real as you want it to be!</p>",
      "url": "https://support.internalnote.com/hc/en-us/articles/19839614390290-Scheduled-Downtime-of-the-Matrix-on-July-4th-A-Glitch-in-the-System",
      "date_modified": "2024-06-30T05:39:21Z",
      "date_published": "2024-06-30T05:39:21Z"
    },
    {
      "id": 19559715570834,
      "title": "How to Pour Heineken into the Drain, Where It Belongs",
      "content_html": "<p style=\"font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: #000000;\">Pouring a proper beer is an art, a delicate balance of aroma, flavor, and presentation. Unfortunately, none of this matters when it comes to Heineken. If you’ve ever wondered how to pour this so-called “beer” from the Netherlands, let’s be clear: you’re better off pouring it down the drain. Here’s a step-by-step guide on how to gracefully dispose of Heineken.</p>\n<h3 id=\"h_01J0DZ27JWZWXKA7HNE9S54E7M\" style=\"font-style: normal; font-variant-caps: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: #000000;\">What You'll Need:</h3>\n<ul style=\"font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: #000000;\">\n<li>A chilled bottle of Heineken (if you must)</li>\n<li>A clean, dry sink (preferably for show, since you’ll soon realize it’s the best place for this drink)</li>\n</ul>\n<h3 id=\"h_01J0DZ27JWQ8YE2J15MCSEGNTR\" style=\"font-style: normal; font-variant-caps: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: #000000;\">Steps:</h3>\n<ol style=\"font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: #000000;\">\n<li>\n<p><strong>Preparation:</strong></p>\n<ul>\n<li>Ensure the Heineken is chilled. Or not. It’s not like the temperature can mask what’s inside.</li>\n<li>Make sure your sink is clean and empty. The drain deserves some respect.</li>\n</ul>\n</li>\n<li>\n<p><strong>Positioning:</strong></p>\n<ul>\n<li>Hold the bottle or can of Heineken over the sink.</li>\n<li>Take a moment to reflect on the life choices that led you to buy Heineken.</li>\n</ul>\n</li>\n<li>\n<p><strong>Pouring:</strong></p>\n<ul>\n<li>Begin pouring the Heineken directly into the drain. Listen to the glug-glug sound as it descends into oblivion.</li>\n<li>Hold the bottle at any angle you like; precision is futile here.</li>\n</ul>\n</li>\n<li>\n<p><strong>Creating the Effect:</strong></p>\n<ul>\n<li>As the beer flows, notice how the bubbles and foam swirl down the drain. It’s almost mesmerizing, like watching your money disappear.</li>\n<li>Aim for a steady pour to minimize splashing. No need to waste good soap cleaning up Heineken spills.</li>\n</ul>\n</li>\n<li>\n<p><strong>Finishing:</strong></p>\n<ul>\n<li>Pour steadily until the bottle is empty. Feel the weight lift from your soul.</li>\n<li>Give the bottle a good shake to make sure every last drop is gone. The drain can handle it.</li>\n</ul>\n</li>\n<li>\n<p><strong>Aftermath:</strong></p>\n<ul>\n<li>Observe the clean, empty sink. Isn’t it a beautiful sight?</li>\n<li>Smell the faint, almost nonexistent aroma left behind. Quickly wash it away.</li>\n</ul>\n</li>\n<li>\n<p><strong>Reflection:</strong></p>\n<ul>\n<li>Reflect on how much better your sink looks now that it’s rid of Heineken.</li>\n<li>Consider the rich, flavorful beers you could have enjoyed instead. Make a mental note to never repeat this mistake.</li>\n</ul>\n</li>\n</ol>\n<h3 id=\"h_01J0DZ27JWG1NBCQQKBWKRXH1P\" style=\"font-style: normal; font-variant-caps: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: #000000;\">Tips:</h3>\n<ul style=\"font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: #000000;\">\n<li>Pouring too quickly? Who cares, it’s Heineken.</li>\n<li>Pouring too slowly? It doesn’t matter; it’s still Heineken.</li>\n<li>Avoid shaking or agitating the bottle? Honestly, you might as well.</li>\n</ul>\n<h3 id=\"h_01J0DZ27JWE4919XC2PAAZQ1C5\" style=\"font-style: normal; font-variant-caps: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: #000000;\">Conclusion</h3>\n<p style=\"font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: #000000;\">Now that you’ve gone through the motions, you might be thinking about the rich, flavorful beers you could have enjoyed instead. Remember, Heineken is to beer what instant coffee is to a freshly brewed espresso – a distant, sad relative. So next time, save yourself the trouble and reach for something worthy of your time, taste buds, and respect. Cheers! Or rather, farewell, Heineken. You’re right where you belong.</p>",
      "url": "https://support.internalnote.com/hc/en-us/articles/19559715570834-How-to-Pour-Heineken-into-the-Drain-Where-It-Belongs",
      "date_modified": "2024-06-15T12:48:39Z",
      "date_published": "2024-06-15T12:48:39Z"
    },
    {
      "id": 19559681107602,
      "title": "How to pour a Brewdog Punk API",
      "content_html": "<p style=\"font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: #000000;\">Pouring a BrewDog Punk IPA, a popular and refreshing craft beer, properly enhances its flavor and presentation. Here’s a step-by-step guide to pouring a BrewDog Punk IPA correctly:</p>\n<h3 id=\"h_01J0DYYXDK4X536MYZB7KTSKZM\" style=\"font-style: normal; font-variant-caps: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: #000000;\">What You'll Need:</h3>\n<ul style=\"font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: #000000;\">\n<li>A chilled bottle or can of BrewDog Punk IPA</li>\n<li>A clean, dry tulip-shaped or IPA glass</li>\n</ul>\n<h3 id=\"h_01J0DYYXDKRFJ26ZSE4T93ZJK2\" style=\"font-style: normal; font-variant-caps: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: #000000;\">Steps:</h3>\n<ol style=\"font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: #000000;\">\n<li>\n<p><strong>Preparation:</strong></p>\n<ul>\n<li>Ensure the BrewDog Punk IPA is properly chilled to around 45°F (7°C).</li>\n<li>Use a clean, dry tulip-shaped or IPA glass to enhance the aroma and flavor.</li>\n</ul>\n</li>\n<li>\n<p><strong>Pouring:</strong></p>\n<ul>\n<li>Hold the glass at a 45-degree angle.</li>\n<li>Begin pouring the beer slowly into the middle of the slope of the glass.</li>\n</ul>\n</li>\n<li>\n<p><strong>Creating the Head:</strong></p>\n<ul>\n<li>As the glass fills, gradually bring it to an upright position.</li>\n<li>Continue pouring, allowing a small amount of head to form on top, about 1 inch. This helps to release the beer's aromas.</li>\n</ul>\n</li>\n<li>\n<p><strong>Finishing:</strong></p>\n<ul>\n<li>Pour steadily and smoothly until the glass is nearly full.</li>\n<li>Leave a little space at the top to appreciate the head and the beer’s aroma.</li>\n</ul>\n</li>\n<li>\n<p><strong>Enjoy:</strong></p>\n<ul>\n<li>Observe the beer's clear, golden color with a foamy white head.</li>\n<li>Smell the vibrant hop aromas, with hints of tropical fruits, citrus, and pine.</li>\n<li>Taste the balanced bitterness and refreshing flavors, enjoying the complex hop profile and malt backbone.</li>\n</ul>\n</li>\n</ol>\n<h3 id=\"h_01J0DYYXDK69Y932KE0NKF8NWY\" style=\"font-style: normal; font-variant-caps: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: #000000;\">Tips:</h3>\n<ul style=\"font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: #000000;\">\n<li>Pouring too quickly can result in an overly large head or spillage.</li>\n<li>Pouring too slowly might not create enough head, which is essential for releasing the beer’s aromas.</li>\n<li>Avoid shaking or agitating the bottle or can before pouring to prevent excessive foam.</li>\n</ul>\n<p style=\"font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: #000000;\">Following these steps will ensure you enjoy BrewDog Punk IPA as it’s meant to be enjoyed, with the perfect balance of flavor, aroma, and presentation. Cheers!</p>",
      "url": "https://support.internalnote.com/hc/en-us/articles/19559681107602-How-to-pour-a-Brewdog-Punk-API",
      "date_modified": "2024-06-15T12:46:52Z",
      "date_published": "2024-06-15T12:46:52Z"
    },
    {
      "id": 19559711199250,
      "title": "How to pour a Guinness",
      "content_html": "<p style=\"font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: #000000;\">Pouring a draft Guinness to perfection is an art that involves a specific technique to ensure the iconic creamy head and rich, dark body. Here’s a step-by-step guide to pouring a draft Guinness correctly:</p>\n<h3 id=\"h_01J0DYX6R894WR8VRHEF9BJ2HZ\" style=\"font-style: normal; font-variant-caps: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: #000000;\">What You'll Need:</h3>\n<ul style=\"font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: #000000;\">\n<li>A clean, dry Guinness-branded pint glass</li>\n<li>A Guinness draught tap</li>\n</ul>\n<h3 id=\"h_01J0DYX6R88VM5NTYH0N9SJC0K\" style=\"font-style: normal; font-variant-caps: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: #000000;\">Steps:</h3>\n<ol style=\"font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: #000000;\">\n<li>\n<p><strong>Preparation:</strong></p>\n<ul>\n<li>Ensure the Guinness keg is properly chilled to around 42°F (6°C).</li>\n<li>Use a clean, dry pint glass. A Guinness-branded glass is ideal because it's designed to enhance the drinking experience.</li>\n</ul>\n</li>\n<li>\n<p><strong>The Two-Part Pour:</strong></p>\n<ul>\n<li>\n<strong>First Part:</strong>\n<ul>\n<li>Hold the glass at a 45-degree angle under the tap.</li>\n<li>Pull the tap handle fully towards you and begin pouring the Guinness, aiming for the harp logo on the glass.</li>\n<li>Allow the beer to hit the middle of the slope, which helps form the head.</li>\n<li>When the glass is about three-quarters full, gradually bring it to an upright position and stop pouring by pushing the tap handle back to its original position.</li>\n</ul>\n</li>\n</ul>\n</li>\n<li>\n<p><strong>Settling:</strong></p>\n<ul>\n<li>Allow the beer to settle. This is crucial for the nitrogen bubbles to cascade and form a thick, creamy head. It typically takes about 1.5 to 2 minutes.</li>\n<li>You’ll notice the characteristic surge and settle, creating a beautiful two-tone effect with a dark body and a creamy head.</li>\n</ul>\n</li>\n<li>\n<p><strong>The Second Part:</strong></p>\n<ul>\n<li>Once the beer has settled, place the glass back under the tap, holding it straight.</li>\n<li>Push the tap handle away from you to top up the glass. This allows for a more gentle flow of beer, preventing disruption of the head.</li>\n<li>Fill the glass until the head is just above the rim, forming a slight dome. The head should be dense and creamy, about 1-1.5 inches thick.</li>\n</ul>\n</li>\n<li>\n<p><strong>Finishing Touch:</strong></p>\n<ul>\n<li>Let the beer settle briefly once more after topping up.</li>\n<li>Serve the pint with the Guinness logo facing the drinker.</li>\n</ul>\n</li>\n<li>\n<p><strong>Enjoy:</strong></p>\n<ul>\n<li>Observe the rich, dark body and creamy, white head.</li>\n<li>Smell the roasted malt and subtle coffee aroma.</li>\n<li>Taste the smooth, velvety texture and balanced bitterness.</li>\n</ul>\n</li>\n</ol>\n<h3 id=\"h_01J0DYX6R8VAJDAGQQ0QP772JX\" style=\"font-style: normal; font-variant-caps: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: #000000;\">Tips:</h3>\n<ul style=\"font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: #000000;\">\n<li>Pouring too quickly can disrupt the nitrogen balance and affect the head formation.</li>\n<li>Letting the beer settle properly is essential for the perfect Guinness experience.</li>\n<li>Using the correct glass and pouring technique enhances the overall presentation and flavor.</li>\n</ul>\n<p style=\"font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: #000000;\">Following these steps will ensure you enjoy Guinness as it’s meant to be enjoyed, with the perfect balance of flavor, aroma, and presentation. Sláinte!</p>",
      "url": "https://support.internalnote.com/hc/en-us/articles/19559711199250-How-to-pour-a-Guinness",
      "date_modified": "2024-06-15T12:45:55Z",
      "date_published": "2024-06-15T12:45:55Z"
    },
    {
      "id": 19559705775762,
      "title": "How to pour a Duvel",
      "content_html": "<div class=\"flex-shrink-0 flex flex-col relative items-end\" style=\"font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: #000000;\">\n<div class=\"pt-0.5 juice:pt-0\">\n<div class=\"gizmo-bot-avatar flex h-6 w-6 items-center justify-center overflow-hidden rounded-full juice:h-8 juice:w-8\">\n<div class=\"relative p-1 rounded-sm flex items-center justify-center bg-token-main-surface-primary text-token-text-primary h-8 w-8\">Pouring a Duvel, a Belgian golden ale, is an art that enhances its flavor and presentation. Here’s a step-by-step guide to pouring a Duvel correctly:</div>\n</div>\n</div>\n</div>\n<div class=\"group/conversation-turn relative flex w-full min-w-0 flex-col agent-turn\" style=\"font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; caret-color: #000000; color: #000000;\">\n<div class=\"flex-col gap-1 md:gap-3\">\n<div class=\"flex flex-grow flex-col max-w-full\">\n<div class=\"min-h-[20px] text-message flex flex-col items-start whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 juice:w-full juice:items-end overflow-x-auto gap-2\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"2382ad43-443e-4c81-96b7-6dcb2ed337b2\">\n<div class=\"flex w-full flex-col gap-1 juice:empty:hidden juice:first:pt-[3px]\">\n<div class=\"markdown prose w-full break-words dark:prose-invert light\">\n<h3> </h3>\n<h3 id=\"h_01J0DYTHGBFF7F3RRSN7PZ7GSF\">What You'll Need:</h3>\n<ul>\n<li>A chilled bottle of Duvel</li>\n<li>A clean, tulip-shaped glass</li>\n</ul>\n<h3 id=\"h_01J0DYTHGB1XWCXGRJG96H2GGF\">Steps:</h3>\n<ol>\n<li>\n<p><strong>Preparation:</strong></p>\n<ul>\n<li>Ensure the bottle of Duvel is chilled to about 40-45°F (4-7°C).</li>\n<li>Use a tulip-shaped glass, which helps to concentrate the aroma and supports the head formation.</li>\n</ul>\n</li>\n<li>\n<p><strong>Pouring:</strong></p>\n<ul>\n<li>Hold the glass at a 45-degree angle.</li>\n<li>Gently begin pouring the beer into the glass, targeting the middle of the slope.</li>\n</ul>\n</li>\n<li>\n<p><strong>Creating the Head:</strong></p>\n<ul>\n<li>As the glass fills, gradually bring it to an upright position.</li>\n<li>Continue pouring, allowing about 1-2 inches of head to form on top. The head should be creamy and dense.</li>\n</ul>\n</li>\n<li>\n<p><strong>Finishing:</strong></p>\n<ul>\n<li>As you near the end of the bottle, be careful not to pour out the last bit of sediment that might be at the bottom of the bottle. Duvel is bottle-conditioned, so sediment is natural but is best left in the bottle for a clearer pour.</li>\n</ul>\n</li>\n<li>\n<p><strong>Enjoy:</strong></p>\n<ul>\n<li>Observe the color, which should be a clear, golden hue.</li>\n<li>Smell the aroma, appreciating the fruity and hoppy notes.</li>\n<li>Taste the beer, noting its balanced bitterness and effervescence.</li>\n</ul>\n</li>\n</ol>\n<h3 id=\"h_01J0DYTHGB3WXC0HXSRQ5NZE98\">Tips:</h3>\n<ul>\n<li>Pouring too quickly can result in an overly large head or spillage.</li>\n<li>Pouring too slowly might not create enough head, which is essential for the full Duvel experience.</li>\n</ul>\n<p>Following these steps will ensure you enjoy Duvel as it’s meant to be enjoyed, with the perfect balance of flavor, aroma, and presentation. Cheers!</p>\n</div>\n</div>\n</div>\n</div>\n<div class=\"mt-1 flex gap-3 empty:hidden juice:-ml-3\">\n<div class=\"items-center justify-start rounded-xl p-1 flex\">\n<div class=\"flex items-center\">\n<div class=\"flex\"> </div>\n</div>\n</div>\n</div>\n</div>\n</div>",
      "url": "https://support.internalnote.com/hc/en-us/articles/19559705775762-How-to-pour-a-Duvel",
      "date_modified": "2025-03-03T14:00:45Z",
      "date_published": "2024-06-15T12:44:38Z"
    },
    {
      "id": 14904161389202,
      "title": "Steps to make coffee",
      "content_html": "<p dir=\"ltr\">Here is a step-by-step guide on how to make coffee:</p>\n<ol>\n<li value=\"1\">Preheat the coffee machine to ensure that the water reaches the optimal temperature for brewing.</li>\n<li value=\"2\">Weigh out 18g of coffee beans. This will ensure that you have the right amount of coffee for a balanced flavor.</li>\n<li value=\"3\">Grind the coffee beans to the desired consistency. The grind size will depend on the brewing method you are using. For example, a fine grind is typically used for espresso.</li>\n<li value=\"4\">Add the ground coffee to the portafilter, which is the part of the coffee machine where the coffee is placed for brewing.</li>\n<li value=\"5\">Tamp the ground coffee evenly and firmly using a tamper. This will help to create a level surface and ensure even extraction of flavors during brewing.</li>\n<li value=\"6\">Insert the portafilter into the coffee machine. Make sure it is securely in place.</li>\n<li value=\"7\">Pre-infuse the coffee by allowing a small amount of water to saturate the coffee grounds before the full extraction process begins. This helps to release the flavors and aromas of the coffee.</li>\n<li value=\"8\">Pull the coffee shot by starting the extraction process. The ideal extraction time is around 30 seconds, and you should aim to extract around 27g of coffee.</li>\n<li value=\"9\">Once the coffee shot is ready, remove the portafilter from the machine and discard the used coffee grounds.</li>\n</ol>\n<p dir=\"ltr\">Savor the delightful taste of your freshly brewed coffee! Feel free to enjoy it as it is or enhance the experience by adding a splash of milk, a sprinkle of sugar, or any other delicious flavorings that tickle your taste buds.</p>\n<p dir=\"ltr\"> </p>\n<p dir=\"ltr\"><img src=\"https://support.internalnote.com/hc/article_attachments/14904580877458\" alt=\"tyler-nix-espresso-shot-hero.jpg copy.png\"></p>",
      "url": "https://support.internalnote.com/hc/en-us/articles/14904161389202-Steps-to-make-coffee",
      "date_modified": "2025-03-03T14:00:52Z",
      "date_published": "2023-11-06T13:24:44Z"
    },
    {
      "id": 14069997215378,
      "title": "Three doors down",
      "content_html": "<p>Kryptonite</p>",
      "url": "https://support.internalnote.com/hc/en-us/articles/14069997215378-Three-doors-down",
      "date_modified": "2023-09-29T11:46:17Z",
      "date_published": "2023-09-29T11:46:17Z"
    },
    {
      "id": 13900872231698,
      "title": "Delay in Shipments Due to Stormtrooper Blockade - Status Updates",
      "content_html": "<p class=\"p1\"><strong>Newest update at the top</strong></p>\n<h2 class=\"p1\"><strong>Update 3:</strong></h2>\n<p class=\"p1\">Dear Customers,</p>\n<p class=\"p2\"> </p>\n<p class=\"p1\">We want to keep you informed about the progress made in resolving the delay in shipments caused by the Stormtrooper blockade. Our team has been working diligently with the authorities to find alternative routes and solutions. We are pleased to inform you that we have identified a potential fix and are actively implementing it. If all goes according to plan, we anticipate the shipments to resume their normal schedule by the end of this week. We will continue to provide updates as we progress towards a resolution.</p>\n<p class=\"p2\"> </p>\n<p class=\"p1\">Thank you for your understanding and cooperation during this challenging time. We appreciate your patience and assure you that we are doing everything within our power to restore regular shipment operations as soon as possible. If you have any further questions or concerns, please do not hesitate to reach out to our customer support team.</p>\n<h2 class=\"p1\"> </h2>\n<h2 class=\"p1\"><strong>Update 2:</strong></h2>\n<p class=\"p1\">Dear Customers,</p>\n<p class=\"p2\"> </p>\n<p class=\"p1\">We would like to provide you with an update regarding the delay in shipments. Our investigations have revealed that a Stormtrooper blockade in the transport routes has significantly impacted our ability to proceed with timely deliveries. The blockade has caused disruptions in the transportation network, resulting in delays across our supply chain. We are in constant communication with the relevant authorities to resolve this issue as quickly as possible.</p>\n<p class=\"p1\"> </p>\n<h2 class=\"p1\"><strong>Update 1:</strong></h2>\n<p class=\"p1\">Dear Valued Customers,</p>\n<p class=\"p2\"> </p>\n<p class=\"p1\">We regret to inform you that there is currently a delay in the shipment of your orders. We are experiencing unforeseen circumstances beyond our control that are causing this delay. Rest assured, our team is actively working to address the situation and minimize any inconvenience caused. We apologize for any inconvenience and appreciate your patience.</p>",
      "url": "https://support.internalnote.com/hc/en-us/articles/13900872231698-Delay-in-Shipments-Due-to-Stormtrooper-Blockade-Status-Updates",
      "date_modified": "2025-03-03T14:00:57Z",
      "date_published": "2023-09-22T07:21:41Z"
    },
    {
      "id": 12345942368914,
      "title": "[PUBLIC] Unveiling the Extraordinary: A VIP Experience in Jurassic Park",
      "content_html": "<p>Embarking on a thrilling adventure in Jurassic Park is an experience like no other. But for those seeking the epitome of luxury and exclusivity, the VIP experience takes this journey to an entirely new level. Brace yourself for an extraordinary encounter with prehistoric wonders, combined with personalized service and unparalleled access to the park's most captivating attractions.</p>\n<p> </p>\n<p><strong>1. A Personalized Welcome:</strong></p>\n<p>From the moment you arrive, the VIP experience at Jurassic Park begins with a personalized welcome. A dedicated concierge greets you and ensures your every need is met, providing a seamless and hassle-free experience throughout your visit.</p>\n<p> </p>\n<p><strong>2. Expedited Entry and Access:</strong></p>\n<p>Bid farewell to long queues and enjoy expedited entry into the park. As a VIP, you'll have exclusive access to certain areas, allowing you to skip the lines and make the most of your time exploring the wonders of Jurassic Park.</p>\n<p> </p>\n<p><strong>3. Behind-the-Scenes Excursions:</strong></p>\n<p>Prepare for an up-close encounter with the park's awe-inspiring inhabitants. The VIP experience offers exclusive behind-the-scenes excursions, granting you the opportunity to witness the incredible work of the park's dedicated paleontologists and animal caretakers. Get a glimpse into the world of dinosaur preservation and learn fascinating insights about these ancient creatures.</p>\n<p> </p>\n<p><strong>4</strong><strong>. Intimate Animal Encounters:</strong></p>\n<p>Imagine coming face-to-face with some of the most iconic dinosaurs that once roamed the Earth. The VIP experience provides intimate encounters with these magnificent creatures, allowing you to observe them in their natural habitats while ensuring your safety and comfort. Capture unforgettable moments as you interact with gentle herbivores or witness the power and majesty of the formidable carnivores.</p>\n<p> </p>\n<p><strong>5. Fine Dining in Mesozoic Style:</strong></p>\n<p>Indulge in a culinary journey that transports you back to the Mesozoic era. The VIP experience includes access to exclusive dining venues, where you can savor delectable cuisine inspired by prehistoric flavors. Enjoy a gourmet meal amidst stunning vistas, surrounded by the sights and sounds of Jurassic Park.</p>\n<p> </p>\n<p><strong>6. Unforgettable Souvenirs:</strong></p>\n<p>As a VIP, you'll receive exclusive Jurassic Park merchandise and souvenirs, ensuring that your memories of this extraordinary experience will last a lifetime. Take home a piece of this prehistoric paradise and relive the excitement whenever you glance at your treasured mementos.</p>\n<p> </p>\n<p>The VIP experience in Jurassic Park offers an unparalleled adventure, combining the thrill of encountering dinosaurs with personalized service and exclusive access. From expedited entry to behind-the-scenes excursions and intimate animal encounters, this extraordinary journey will leave you with memories that defy imagination. Prepare to be captivated by the wonders of Jurassic Park in a way that only a VIP can experience.</p>",
      "url": "https://support.internalnote.com/hc/en-us/articles/12345942368914--PUBLIC-Unveiling-the-Extraordinary-A-VIP-Experience-in-Jurassic-Park",
      "date_modified": "2023-07-06T07:13:51Z",
      "date_published": "2023-07-06T07:13:51Z"
    },
    {
      "id": 11727111939090,
      "title": "Cloudflare Workers",
      "content_html": "<p>Some of the automations we build contain example code for <a href=\"https://developers.cloudflare.com/workers/?ref=internalnote.com\">Cloudflare Workers</a>. You can use Google Cloud Functions, AWS Lamba or Azure Cloud Functions if that's your cup of tea. I prefer Cloudflare cause it's cheap (or free), doesn't have a lot of overhead and Zendesk already uses Cloudflare for caching it so it makes conversations with my customers easier.</p>\n<p>But since Workers run Javascript, you can easily migrate to other platforms! If you decide to fork one of my code examples to other players, feel free to create a pull request to add the code to the example repo!</p>\n<p> </p>\n<p><a href=\"https://egghead.io/courses/introduction-to-cloudflare-workers-5aa3?ref=internalnote.com\" target=\"_blank\" rel=\"noopener\"><img src=\"https://support.internalnote.com/hc/article_attachments/11727095404050\" alt=\"Screenshot_2023-05-30_at_11.43.26.png\"></a><a href=\"https://developers.cloudflare.com/workers/?ref=internalnote.com\" target=\"_blank\" rel=\"noopener\"><img src=\"https://support.internalnote.com/hc/article_attachments/11727086474386\" alt=\"Screenshot_2023-05-30_at_11.43.21.png\"></a></p>",
      "url": "https://support.internalnote.com/hc/en-us/articles/11727111939090-Cloudflare-Workers",
      "date_modified": "2023-05-30T09:44:31Z",
      "date_published": "2023-05-30T09:44:31Z"
    },
    {
      "id": 11727052638866,
      "title": "Zendesk Authentication",
      "content_html": "<div data-mobiledoc='{\"version\":\"0.3.2\",\"atoms\":[],\"cards\":[],\"markups\":[],\"sections\":[[1,\"h2\",[[0,[],0,\"Zendesk Authentication\"]]],[1,\"p\",[[0,[],0,\"We refer a lot to authenticating to the Zendesk API. You can find more info about this in the following Zendesk Support article:\"]]]]}'>\n<p>We refer a lot to authenticating to the Zendesk API. You can find more info about this in the following Zendesk Support article:</p>\n<p> </p>\n<p>https://support.zendesk.com/hc/en-us/articles/4408831452954-How-can-I-authenticate-API-requests-?ref=internalnote.com</p>\n</div>",
      "url": "https://support.internalnote.com/hc/en-us/articles/11727052638866-Zendesk-Authentication",
      "date_modified": "2023-05-30T09:42:24Z",
      "date_published": "2023-05-30T09:42:24Z"
    },
    {
      "id": 11210839349778,
      "title": "New Article",
      "content_html": "<p>New article!!!</p>",
      "url": "https://support.internalnote.com/hc/en-us/articles/11210839349778-New-Article",
      "date_modified": "2023-04-27T14:41:05Z",
      "date_published": "2023-04-27T14:41:05Z"
    },
    {
      "id": 11195768262034,
      "title": "Indiana Jones",
      "content_html": "<p class=\"p1\">Indiana Jones is a beloved movie character who has captured the hearts of audiences around the world. Created by George Lucas and Steven Spielberg, Indiana Jones is a fictional character who is an archaeologist and adventurer. The character first appeared in the 1981 movie \"Raiders of the Lost Ark\" and has since appeared in several sequels.</p>\n<p class=\"p1\">Indiana Jones is portrayed as a rugged and charismatic hero who is always on the hunt for ancient artifacts and treasures. He is known for his iconic fedora hat, leather jacket, and bullwhip. The character's adventures take him all over the world, from the jungles of South America to the deserts of Egypt.</p>\n<p class=\"p1\">One of the reasons why Indiana Jones has become such an iconic character is because of his sense of humor and his ability to get out of tough situations. He is a character who is not afraid to take risks and always finds a way to come out on top. Indiana Jones has become a cultural icon and continues to inspire new generations of fans with his daring exploits and sense of adventure.</p>",
      "url": "https://support.internalnote.com/hc/en-us/articles/11195768262034-Indiana-Jones",
      "date_modified": "2023-04-27T07:04:04Z",
      "date_published": "2023-04-26T18:20:55Z"
    },
    {
      "id": 10794003307282,
      "title": "What to do in the event of a full evacuation at Jurassic Park",
      "content_html": "<zd-summary-block><p>Jurassic Park emphasizes visitor and employee safety, providing detailed instructions for a potential full evacuation due to a major incident like a dinosaur outbreak. Visitors should remain calm, follow evacuation routes as directed by park staff, bring essential items, and stay informed through updates. Once in a designated evacuation area, they should await further instructions. The park assures a comprehensive emergency response plan is in place and encourages visitors to contact customer support for questions. The goal is to ensure a safe and enjoyable experience.</p></zd-summary-block><p>At Jurassic Park, we take the safety of our visitors and employees very seriously. While we have taken every measure to ensure that our enclosures are secure, in the unlikely event of a major incident, such as a dinosaur outbreak, a full evacuation may be necessary. We want our visitors to be prepared and know what to do in the event of a full evacuation. Please read the following instructions carefully:</p><ol>\n<li>Stay calm and alert If an evacuation is announced, stay calm and alert. Follow the instructions of park staff and emergency personnel, who will be on hand to assist you.</li>\n<li>Follow the evacuation route Park staff and emergency personnel will direct you to the nearest evacuation route. Please follow these instructions carefully and do not attempt to deviate from the route. The evacuation route may involve walking, running, or riding in a vehicle or other mode of transportation.</li>\n<li>Bring essential items If possible, bring essential items with you, such as medications, food and water, and personal identification documents. However, please do not bring large bags or other items that may slow down the evacuation process.</li>\n<li>Stay informed Once you have reached the designated evacuation area, stay informed by listening to updates from park staff and emergency personnel. They will provide information on the situation and any next steps that need to be taken.</li>\n<li>Await further instructions Once you have reached the designated evacuation area, please await further instructions from park staff and emergency personnel. They will provide guidance on when it is safe to return to the park, or alternative arrangements for your safety and well-being.</li>\n</ol><figure class=\"image wysiwyg-image\"><img style=\"aspect-ratio: 1000/563;\" src=\"https://support.internalnote.com/hc/article_attachments/27541033579538\" alt=\"image.php.jpeg\" width=\"1000\" height=\"563\"></figure><p>We understand that a full evacuation can be a stressful and uncertain experience. However, we want to reassure our visitors that we have a comprehensive emergency response plan in place, and are committed to doing everything in our power to ensure their safety and well-being.</p><p>If you have any questions or concerns about our evacuation procedures, please do not hesitate to contact our customer support team at [insert phone number or email address here]. We're here to help you have a safe and enjoyable experience at Jurassic Park!</p><p>Thank you for choosing to visit our park, and we hope you have a safe and enjoyable experience.</p>",
      "url": "https://support.internalnote.com/hc/en-us/articles/10794003307282-What-to-do-in-the-event-of-a-full-evacuation-at-Jurassic-Park",
      "date_modified": "2025-06-20T18:43:16Z",
      "date_published": "2023-03-31T10:41:55Z"
    },
    {
      "id": 10793979960978,
      "title": "About Brontosaurus",
      "content_html": "<p>The Brontosaurus, also known as the Apatosaurus, is a beloved dinosaur known for its massive size and gentle nature. This herbivorous dinosaur lived during the late Jurassic period, around 155 to 150 million years ago. It was one of the largest land animals to ever exist, measuring up to 75 feet long and weighing up to 30 tons.</p>\n<p>The Brontosaurus had a long neck and tail, which it used for balance and to reach vegetation that was out of reach for other animals. Its massive body was supported by four sturdy legs, which allowed it to move slowly but steadily across the landscape. Despite its size, the Brontosaurus was a gentle giant that likely lived in herds and fed on low-lying vegetation.</p>\n<p>Despite its enduring popularity, the Brontosaurus has had a controversial history. For many years, it was believed that the Brontosaurus was actually a different species of dinosaur, the Apatosaurus. However, recent research has suggested that the Brontosaurus may indeed be a distinct species, with its own unique characteristics. Today, the Brontosaurus continues to capture the imaginations of people of all ages, serving as a reminder of the incredible diversity and majesty of life on our plane</p>",
      "url": "https://support.internalnote.com/hc/en-us/articles/10793979960978-About-Brontosaurus",
      "date_modified": "2023-03-31T10:39:33Z",
      "date_published": "2023-03-31T10:39:33Z"
    },
    {
      "id": 10793982662930,
      "title": "About Triceratops",
      "content_html": "<p>The triceratops is one of the most recognizable dinosaurs, known for its distinctive three-horned skull and bony frill. This herbivorous dinosaur lived during the late Cretaceous period, around 68 to 66 million years ago. It was one of the last non-avian dinosaurs to exist before the mass extinction that wiped out much of life on Earth.</p>\n<p>The triceratops was a massive dinosaur, measuring up to 30 feet long and weighing up to 12,000 pounds. Its three horns were used for defense against predators such as the T-Rex, as well as for combat with other triceratops during mating season. Its bony frill, which extended from the back of its skull, likely served as protection for its neck and shoulders.</p>\n<p>Despite its intimidating appearance, the triceratops was a gentle herbivore that likely grazed on low-lying vegetation. Fossil evidence suggests that triceratops lived in herds, and may have been social animals. Today, the triceratops continues to capture the imagination of people of all ages, and serves as a reminder of the incredible diversity of life that once thrived on our planet.</p>",
      "url": "https://support.internalnote.com/hc/en-us/articles/10793982662930-About-Triceratops",
      "date_modified": "2023-03-31T10:38:54Z",
      "date_published": "2023-03-31T10:38:54Z"
    },
    {
      "id": 10793963792018,
      "title": "About Tyrannosaurus Rex",
      "content_html": "<p>The Tyrannosaurus Rex, or T-Rex, is one of the most well-known and fascinating dinosaurs to have ever roamed the Earth. With its massive size, powerful jaws, and razor-sharp teeth, the T-Rex was a formidable predator that dominated the late Cretaceous period, around 68 to 66 million years ago.</p>\n<p>Measuring up to 40 feet long and weighing up to 14,000 pounds, the T-Rex was one of the largest carnivorous dinosaurs to have ever existed. Its massive head alone was nearly five feet long, and it had teeth that were over six inches in length. Its powerful jaws could exert a bite force of up to 12,800 pounds, which allowed it to crush bones and tear apart even the toughest of prey.</p>\n<p>Despite its fearsome reputation, the T-Rex was not invincible. Like all dinosaurs, it faced numerous challenges, including disease, injury, and competition for resources. Additionally, the T-Rex went extinct around 66 million years ago, likely due to a catastrophic event, such as an asteroid impact, that wiped out much of life on Earth. Today, the T-Rex continues to captivate and inspire people of all ages, serving as a reminder of the incredible diversity and majesty of life on our planet.</p>",
      "url": "https://support.internalnote.com/hc/en-us/articles/10793963792018-About-Tyrannosaurus-Rex",
      "date_modified": "2023-03-31T10:38:11Z",
      "date_published": "2023-03-31T10:38:11Z"
    },
    {
      "id": 10793820657938,
      "title": "Cancellation Policy in the Event of a Dinosaur Escape at Jurassic Park",
      "content_html": "<zd-summary-block><p>At Jurassic Park, visitor and employee safety is a top priority. In the event of a dangerous dinosaur outbreak, such as with a T-Rex or Velociraptor, the park has a flexible cancellation policy. Visitors will be promptly notified of any outbreak and can reschedule their visits without penalty. If rescheduling is not possible, a full refund will be provided. The park is committed to ensuring safety and providing flexible options for its visitors. For inquiries about the cancellation policy, visitors can contact customer support.</p></zd-summary-block><p>At Jurassic Park, the safety of our visitors and employees is our top priority. While we have taken every measure to ensure that our enclosures are secure, we understand that unforeseen events can occur, such as an outbreak of dangerous dinosaurs like the T-Rex or Velociraptor. In the event of such an outbreak, we have a flexible cancellation policy in place to ensure that our visitors can reschedule their visit without penalty. Here's how it works:</p><ol>\n<li>Notification of outbreak If an outbreak of dangerous dinosaurs occurs at the park, we will notify all visitors with scheduled visits as soon as possible. We will provide information on the situation, as well as any measures we are taking to contain the outbreak and ensure the safety of our visitors and employees.</li>\n<li>Rescheduling options Visitors with scheduled visits during the outbreak will have the option to reschedule their visit for a later date, without penalty. We will work with each visitor to find a suitable date for their rescheduled visit, based on availability and their preferences.</li>\n<li>Refunds If visitors are unable to reschedule their visit, we will offer a full refund of their ticket price. We understand that circumstances can change, and we want to ensure that our visitors feel confident in their decision to visit Jurassic Park.</li>\n</ol><p>We take pride in our flexible cancellation policy, as we understand that unforeseen events can occur. In the event of a dinosaur outbreak, we will do everything in our power to ensure the safety of our visitors and employees, while also providing flexible options for rescheduling or refunds.</p><p>If you have any questions or concerns about our cancellation policy, please do not hesitate to contact our customer support team at [insert phone number or email address here]. We're here to help you have a safe and enjoyable experience at Jurassic Park!</p><p>Thank you for choosing to visit our park, and we can't wait to welcome you to the world of the dinosaurs.</p>",
      "url": "https://support.internalnote.com/hc/en-us/articles/10793820657938-Cancellation-Policy-in-the-Event-of-a-Dinosaur-Escape-at-Jurassic-Park",
      "date_modified": "2025-06-20T18:39:35Z",
      "date_published": "2023-03-31T10:30:53Z"
    },
    {
      "id": 10793816263058,
      "title": "Ticket Types and Packages Available at Jurassic Park",
      "content_html": "<p>At Jurassic Park, we offer a variety of ticket types and packages to suit different needs and preferences. Here's everything you need to know about our tickets:</p>\n<ol>\n<li>\n<p>Single-day tickets Our single-day tickets grant you access to the park for one full day, from the time the park opens until it closes. You can purchase these tickets online or at the park's ticket booth.</p>\n</li>\n<li>\n<p>Multi-day tickets If you're planning to visit Jurassic Park for more than one day, our multi-day tickets offer a discounted rate. These tickets allow you to visit the park for up to five consecutive days, and can be purchased online or at the park's ticket booth.</p>\n</li>\n<li>\n<p>VIP tickets Our VIP tickets offer an exclusive experience at Jurassic Park, with access to behind-the-scenes areas and special exhibits. VIP tickets also include a guided tour of the park and priority access to rides and attractions. These tickets must be purchased online in advance, as they are subject to availability.</p>\n</li>\n<li>\n<p>Family packages Our family packages are designed for families with children, and offer a discounted rate on admission for multiple family members. These packages include admission for two adults and two children, and can be upgraded to include additional family members. Family packages can be purchased online or at the park's ticket booth.</p>\n</li>\n<li>\n<p>Educational packages If you're a student or educator, our educational packages offer a unique opportunity to learn about dinosaurs and the history of life on Earth. These packages include admission to the park and special educational exhibits, as well as a guided tour and access to our research facilities. Educational packages must be purchased in advance, and proof of student or educator status is required.</p>\n</li>\n</ol>\n<p>Please note that all tickets and packages are subject to availability, and prices may vary depending on the time of year and other factors. We recommend booking in advance to secure your preferred ticket type or package.</p>\n<p>If you have any questions or concerns about our ticket types or packages, please do not hesitate to contact our customer support team at [insert phone number or email address here]. We're here to help you have a safe and enjoyable experience at Jurassic Park!</p>\n<p>Thank you for choosing to visit our park, and we can't wait to welcome you to the world of the dinosaurs.</p>",
      "url": "https://support.internalnote.com/hc/en-us/articles/10793816263058-Ticket-Types-and-Packages-Available-at-Jurassic-Park",
      "date_modified": "2023-03-31T10:29:27Z",
      "date_published": "2023-03-31T10:29:27Z"
    },
    {
      "id": 10793783881746,
      "title": "How to Buy Tickets for Jurassic Park",
      "content_html": "<p>We're thrilled that you're interested in visiting Jurassic Park! Our park is home to some of the most incredible prehistoric creatures that have ever roamed the Earth. Here's everything you need to know about buying tickets:</p>\n<ol>\n<li>\n<p>Visit our website The easiest way to buy tickets is through our website. Visit our homepage and select the \"Tickets\" option. This will take you to our ticketing page, where you can select the type of ticket you want and the date of your visit.</p>\n</li>\n<li>\n<p>Choose your ticket type We offer a variety of ticket types to suit different needs and preferences. You can choose between single-day tickets, multi-day tickets, and special packages that include access to our exclusive exhibits.</p>\n</li>\n<li>\n<p>Select the date of your visit Once you've chosen your ticket type, select the date of your visit from the calendar. Please note that tickets are subject to availability, so we recommend booking in advance to secure your preferred date.</p>\n</li>\n<li>\n<p>Enter your information To complete your purchase, enter your personal information and payment details. We accept all major credit cards and PayPal.</p>\n</li>\n<li>\n<p>Check your email After you've completed your purchase, you'll receive a confirmation email with your ticket(s) attached. Please bring a printed copy of your ticket(s) with you to the park, or be prepared to show the digital version on your phone or other electronic device.</p>\n</li>\n<li>\n<p>Enjoy your visit! On the day of your visit, please arrive at the park at least 30 minutes before your scheduled entry time. We recommend wearing comfortable clothing and footwear, and bringing sunscreen, a hat, and a water bottle.</p>\n</li>\n</ol>\n<p>If you have any questions or concerns about buying tickets, please do not hesitate to contact our customer support team at [insert phone number or email address here]. We're here to help you have a safe and enjoyable experience at Jurassic Park!</p>\n<p>Thank you for choosing to visit our park, and we can't wait to welcome you to the world of the dinosaurs.</p>",
      "url": "https://support.internalnote.com/hc/en-us/articles/10793783881746-How-to-Buy-Tickets-for-Jurassic-Park",
      "date_modified": "2023-03-31T10:28:23Z",
      "date_published": "2023-03-31T10:28:23Z"
    },
    {
      "id": 10793809637906,
      "title": "What to do if a Velociraptor escapes in Jurassic Park",
      "content_html": "<p>At Jurassic Park, we take the safety of our visitors and employees very seriously. While we have taken every measure to ensure that our enclosures are secure, in the unlikely event that a Velociraptor were to escape, we want you to be prepared and know what to do. Please read the following instructions carefully:</p>\n<ol>\n<li>\n<p>Stay calm and alert I<br>f you hear a Velociraptor's distinctive calls or see it in the vicinity, do not panic. Stay calm and alert to your surroundings. Keep an eye out for park staff or emergency personnel who will be on high alert in the event of an escape.</p>\n</li>\n<li>\n<p>Seek shelter If you are near a building or vehicle, seek shelter immediately. <br>The Velociraptor's vision is based on movement, so if you remain still and quiet, it may not see you. If you cannot find shelter, stay low to the ground and hide behind a tree or other large object.</p>\n</li>\n<li>\n<p>Do not approach or engage Velociraptors are highly intelligent and dangerous animals. <br>Do not attempt to approach or engage with the escaped animal. It is important to keep a safe distance and wait for park staff or emergency personnel to handle the situation.</p>\n</li>\n<li>\n<p>Call for help If you have a cell phone or other communication device, call the park's emergency hotline at [insert phone number here]. <br>Provide your location and any information you have about the Velociraptor's whereabouts.</p>\n</li>\n<li>\n<p>Follow instructions from park staff <br>If park staff or emergency personnel are present, follow their instructions carefully. They are trained to handle this type of situation and will direct you to safety.</p>\n</li>\n</ol>\n<p>Remember, the safety of our visitors and employees is our top priority. We have taken every precaution to ensure that our enclosures are secure, but in the event of an escape, we ask for your cooperation and adherence to these guidelines. If you have any questions or concerns, please do not hesitate to contact park staff or visit the information desk for assistance.</p>\n<p>Thank you for visiting Jurassic Park, and we hope you have a safe and enjoyable experience.</p>",
      "url": "https://support.internalnote.com/hc/en-us/articles/10793809637906-What-to-do-if-a-Velociraptor-escapes-in-Jurassic-Park",
      "date_modified": "2023-03-31T10:27:14Z",
      "date_published": "2023-03-31T10:27:14Z"
    },
    {
      "id": 10793754532626,
      "title": "What to do if a T-Rex escapes in Jurassic Park",
      "content_html": "<zd-summary-block><p>At Jurassic Park, safety measures are in place, but in the rare event of a T-Rex escape, visitors should remain calm, seek shelter, avoid running, and call the park's emergency hotline. Follow instructions from park staff, who are trained to handle such situations. The park emphasizes that visitor and employee safety is a top priority and encourages cooperation with these guidelines. For further assistance, visitors can contact park staff or visit the information desk.</p></zd-summary-block><p>At Jurassic Park, we have taken every precaution to ensure the safety of our visitors and employees. However, in the unlikely event that a T-Rex were to escape from its enclosure, we want you to be prepared and know what to do. Please read the following instructions carefully:</p><p><img class=\"wysiwyg-image-align-left\" src=\"https://support.internalnote.com/hc/article_attachments/27681807072786\" alt=\"movies_jurassicpark.jpeg\" width=\"230\" height=\"345\"></p><ol>\n<li>Stay calm and alert If you hear a T-Rex roar or see it in the vicinity, do not panic. Stay calm and alert to your surroundings. Keep an eye out for park staff or emergency personnel who will be on high alert in the event of an escape.</li>\n<li>Seek shelter If you are near a building or vehicle, seek shelter immediately. The T-Rex's vision is based on movement, so if you remain still and quiet, it may not see you. If you cannot find shelter, stay low to the ground and hide behind a tree or other large object.</li>\n<li>Do not run Running may trigger the T-Rex's natural instincts and cause it to chase after you. Stay put and do not attempt to flee unless you are in imminent danger.</li>\n<li>Call for help If you have a cell phone or other communication device, call the park's emergency hotline at [insert phone number here]. Provide your location and any information you have about the T-Rex's whereabouts.</li>\n<li>Follow instructions from park staff If park staff or emergency personnel are present, follow their instructions carefully. They are trained to handle this type of situation and will direct you to safety.</li>\n</ol><p>Remember, the safety of our visitors and employees is our top priority. We have taken every precaution to ensure that our enclosures are secure, but in the event of an escape, we ask for your cooperation and adherence to these guidelines. If you have any questions or concerns, please do not hesitate to contact park staff or visit the information desk for assistance.</p><p>Thank you for visiting Jurassic Park, and we hope you have a safe and enjoyable experience.</p>",
      "url": "https://support.internalnote.com/hc/en-us/articles/10793754532626-What-to-do-if-a-T-Rex-escapes-in-Jurassic-Park",
      "date_modified": "2025-06-27T08:52:01Z",
      "date_published": "2023-03-31T10:25:44Z"
    },
    {
      "id": 10448570369682,
      "title": "How to make milkshake",
      "content_html": "<p>Bananas are a delicious and nutritious fruit that are loved by many people around the world. They are an excellent source of dietary fiber, vitamins, and minerals, including potassium and vitamin C. Bananas are also a versatile ingredient that can be used in a wide variety of dishes, including smoothies, cakes, and bread.</p>\n<p>One of the most popular ways to enjoy bananas is by making a banana milkshake. To make a banana milkshake, you will need a ripe banana, some milk, and a blender. Simply peel the banana and cut it into chunks, then add it to the blender along with some milk. You can use any type of milk you like, such as cow's milk, almond milk, or soy milk. Blend the ingredients together until smooth, then pour the mixture into a glass and enjoy!</p>\n<p>If you want to make your banana milkshake even more delicious, you can add other ingredients to the mix. For example, you can add a scoop of vanilla ice cream or frozen yogurt for a creamier texture and sweeter taste. You can also add some honey, cinnamon, or nutmeg for extra flavor. To make a healthier version of the banana milkshake, you can add some spinach or kale to the mix for an extra boost of vitamins and minerals. Experiment with different ingredients until you find the perfect combination for your taste buds!</p>",
      "url": "https://support.internalnote.com/hc/en-us/articles/10448570369682-How-to-make-milkshake",
      "date_modified": "2023-03-12T14:29:30Z",
      "date_published": "2023-03-09T14:51:40Z"
    },
    {
      "id": 10448568025106,
      "title": "How to make Milkshake",
      "content_html": "<p>Bananas are a delicious and nutritious fruit that are loved by many people around the world. They are an excellent source of dietary fiber, vitamins, and minerals, including potassium and vitamin C. Bananas are also a versatile ingredient that can be used in a wide variety of dishes, including smoothies, cakes, and bread.</p>\n<p>One of the most popular ways to enjoy bananas is by making a banana milkshake. To make a banana milkshake, you will need a ripe banana, some milk, and a blender. Simply peel the banana and cut it into chunks, then add it to the blender along with some milk. You can use any type of milk you like, such as cow's milk, almond milk, or soy milk. Blend the ingredients together until smooth, then pour the mixture into a glass and enjoy!</p>\n<p>If you want to make your banana milkshake even more delicious, you can add other ingredients to the mix. For example, you can add a scoop of vanilla ice cream or frozen yogurt for a creamier texture and sweeter taste. You can also add some honey, cinnamon, or nutmeg for extra flavor. To make a healthier version of the banana milkshake, you can add some spinach or kale to the mix for an extra boost of vitamins and minerals. Experiment with different ingredients until you find the perfect combination for your taste buds!</p>",
      "url": "https://support.internalnote.com/hc/en-us/articles/10448568025106-How-to-make-Milkshake",
      "date_modified": "2023-03-09T14:59:27Z",
      "date_published": "2023-03-09T14:50:59Z"
    },
    {
      "id": 10247071694226,
      "title": "Preview Article via Template",
      "content_html": "<pre>This article is used as a demo for <a href=\"https://internalnote.com/zendesk-guide-membersonly\" target=\"_blank\" rel=\"noopener\">Zendesk Guide Members Only Posts Preview</a></pre>\n<p>Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nullam non fermentum ligula, nec posuere dolor. Etiam ex nulla, bibendum ut aliquet vel, semper sit amet neque. Pellentesque tincidunt nec lorem in pretium. Nam aliquam at lorem ut viverra. Aenean congue ante a lacus varius semper. Nam porttitor risus id nisl consectetur porta. Donec dapibus nisi quis molestie volutpat. Praesent et arcu vitae nisi auctor tincidunt. Vivamus pulvinar posuere massa, sed venenatis mi aliquam eu. Maecenas odio urna, feugiat a nisl bibendum, venenatis auctor ante. Etiam non ante lacinia, sagittis ex sed, commodo nisi. Sed scelerisque tortor et blandit condimentum. Integer tempus, leo et sagittis rhoncus, quam erat vulputate augue, ac cursus magna odio vitae tortor. Aenean nec odio sagittis, finibus metus sed, feugiat ex.</p>\n<p>Cras felis nibh, laoreet sed dapibus at, ultrices eu tortor. Morbi hendrerit ex est, nec condimentum sapien vestibulum id. Proin sit amet consectetur turpis. Vestibulum laoreet sollicitudin molestie. Aenean tincidunt, elit eu vulputate egestas, est felis condimentum metus, id commodo libero risus sed dui. Donec suscipit vulputate massa. Integer sodales faucibus pretium. Duis quis orci non sem bibendum finibus in ornare nisl. Morbi convallis quis elit quis luctus. Quisque sed accumsan orci.</p>\n<p>Phasellus consequat sagittis risus ac ultrices. Aenean pretium nulla non magna viverra, ac rutrum tellus auctor. Maecenas quis leo ac magna pellentesque iaculis in eget mi. Maecenas tincidunt, risus vel condimentum placerat, tellus eros tincidunt nunc, id placerat augue nisi et ligula. Mauris nec felis vitae ligula congue dictum nec ac purus. Morbi vitae odio nec augue accumsan varius. Sed tincidunt lorem vel feugiat auctor. In non quam sollicitudin, rutrum velit non, mattis mi. Pellentesque tempus, lorem vitae fringilla sagittis, tellus arcu feugiat leo, sed interdum mi sem a orci. Donec rutrum, mi ac pulvinar ultricies, metus sapien consectetur neque, ac cursus felis neque et dolor.</p>\n<p>Maecenas ac mi et ex cursus venenatis vitae non lorem. Mauris in euismod nisl. Duis accumsan cursus risus. Donec feugiat eleifend leo quis accumsan. Nunc pharetra id lorem egestas accumsan. Mauris tincidunt urna at dolor porta fermentum. In at purus in sapien facilisis sodales sit amet ut tellus. Morbi nec rutrum augue. Proin nunc elit, mollis vitae imperdiet non, molestie et sem.</p>\n<p>Mauris justo nulla, ultrices ut ex eget, venenatis commodo diam. Nulla mollis erat sed volutpat facilisis. Pellentesque eu elit eu nunc volutpat dictum. Proin vehicula lacus quis dignissim pharetra. Suspendisse molestie metus at accumsan venenatis. Mauris ac blandit odio. Maecenas sagittis sapien eu dui mollis pharetra. Vestibulum cursus sodales sapien a eleifend. Donec neque mauris, sagittis sed accumsan at, vestibulum ut mauris. In hendrerit facilisis lacus. Morbi eget turpis fringilla, fringilla odio sed, consectetur velit. Quisque tincidunt neque eget odio fermentum, vel lacinia arcu sagittis. Fusce arcu erat, ornare at risus ut, consectetur laoreet nibh. Vestibulum ac nibh vitae sem tincidunt scelerisque sit amet ut metus. Integer vitae finibus neque. In hac habitasse platea dictumst.</p>",
      "url": "https://support.internalnote.com/hc/en-us/articles/10247071694226-Preview-Article-via-Template",
      "date_modified": "2023-02-24T13:08:12Z",
      "date_published": "2023-02-24T11:33:49Z"
    },
    {
      "id": 10246958553618,
      "title": "Agent Only Article",
      "content_html": "<pre>This article is used as a demo for <a href=\"https://internalnote.com/zendesk-guide-membersonly\" target=\"_blank\" rel=\"noopener noreferrer\">Zendesk Guide Members Only Posts Preview</a></pre>\n<p>This text is visible to all users, anonymous or end-user. The delimiter below splits the article and the text below will be available for Agents and Admins only</p>\n<p>---agentonly---</p>\n<p>This text is visible to Agents and Admins only.</p>\n<p>Cool no?</p>",
      "url": "https://support.internalnote.com/hc/en-us/articles/10246958553618-Agent-Only-Article",
      "date_modified": "2023-02-24T13:08:21Z",
      "date_published": "2023-02-24T11:28:57Z"
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    {
      "id": 10245497915154,
      "title": "Preview Article via Label",
      "content_html": "<pre>This article is used as a demo for <a href=\"https://internalnote.com/zendesk-guide-membersonly\" target=\"_blank\" rel=\"noopener noreferrer\">Zendesk Guide Members Only Posts Preview</a></pre>\n<p>Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nullam non fermentum ligula, nec posuere dolor. Etiam ex nulla, bibendum ut aliquet vel, semper sit amet neque. Pellentesque tincidunt nec lorem in pretium. Nam aliquam at lorem ut viverra. Aenean congue ante a lacus varius semper. Nam porttitor risus id nisl consectetur porta. Donec dapibus nisi quis molestie volutpat. Praesent et arcu vitae nisi auctor tincidunt. Vivamus pulvinar posuere massa, sed venenatis mi aliquam eu. Maecenas odio urna, feugiat a nisl bibendum, venenatis auctor ante. Etiam non ante lacinia, sagittis ex sed, commodo nisi. Sed scelerisque tortor et blandit condimentum. Integer tempus, leo et sagittis rhoncus, quam erat vulputate augue, ac cursus magna odio vitae tortor. Aenean nec odio sagittis, finibus metus sed, feugiat ex.</p>\n<p>Cras felis nibh, laoreet sed dapibus at, ultrices eu tortor. Morbi hendrerit ex est, nec condimentum sapien vestibulum id. Proin sit amet consectetur turpis. Vestibulum laoreet sollicitudin molestie. Aenean tincidunt, elit eu vulputate egestas, est felis condimentum metus, id commodo libero risus sed dui. Donec suscipit vulputate massa. Integer sodales faucibus pretium. Duis quis orci non sem bibendum finibus in ornare nisl. Morbi convallis quis elit quis luctus. Quisque sed accumsan orci.</p>\n<p>Phasellus consequat sagittis risus ac ultrices. Aenean pretium nulla non magna viverra, ac rutrum tellus auctor. Maecenas quis leo ac magna pellentesque iaculis in eget mi. Maecenas tincidunt, risus vel condimentum placerat, tellus eros tincidunt nunc, id placerat augue nisi et ligula. Mauris nec felis vitae ligula congue dictum nec ac purus. Morbi vitae odio nec augue accumsan varius. Sed tincidunt lorem vel feugiat auctor. In non quam sollicitudin, rutrum velit non, mattis mi. Pellentesque tempus, lorem vitae fringilla sagittis, tellus arcu feugiat leo, sed interdum mi sem a orci. Donec rutrum, mi ac pulvinar ultricies, metus sapien consectetur neque, ac cursus felis neque et dolor.</p>\n<p>Maecenas ac mi et ex cursus venenatis vitae non lorem. Mauris in euismod nisl. Duis accumsan cursus risus. Donec feugiat eleifend leo quis accumsan. Nunc pharetra id lorem egestas accumsan. Mauris tincidunt urna at dolor porta fermentum. In at purus in sapien facilisis sodales sit amet ut tellus. Morbi nec rutrum augue. Proin nunc elit, mollis vitae imperdiet non, molestie et sem.</p>\n<p>Mauris justo nulla, ultrices ut ex eget, venenatis commodo diam. Nulla mollis erat sed volutpat facilisis. Pellentesque eu elit eu nunc volutpat dictum. Proin vehicula lacus quis dignissim pharetra. Suspendisse molestie metus at accumsan venenatis. Mauris ac blandit odio. Maecenas sagittis sapien eu dui mollis pharetra. Vestibulum cursus sodales sapien a eleifend. Donec neque mauris, sagittis sed accumsan at, vestibulum ut mauris. In hendrerit facilisis lacus. Morbi eget turpis fringilla, fringilla odio sed, consectetur velit. Quisque tincidunt neque eget odio fermentum, vel lacinia arcu sagittis. Fusce arcu erat, ornare at risus ut, consectetur laoreet nibh. Vestibulum ac nibh vitae sem tincidunt scelerisque sit amet ut metus. Integer vitae finibus neque. In hac habitasse platea dictumst.</p>",
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